1. Who we are
Shivjee Sah Saw Mill ("we", "us", "our") supplies timber, plywood, doors, furniture, sanitary ware and hardware from our yard in Muzaffarpur, Bihar. This page explains what information we collect through shivjeesahsawmill.com, how we use it, and the choices you have.
2. Information we collect
When you use our Contact Us form, we collect the details you submit: your name, phone number, email address, the product category you're interested in, and your message. We don't ask for payment information through this website.
Like most websites, our server automatically logs basic technical information (such as IP address and browser type) for security and performance purposes.
3. How we use your information
We use the information you submit to:
- Respond to your enquiry and provide a quote or product information
- Keep a record of enquiries in our internal database
- Follow up with you about products or services you've asked about, through our sales and CRM system
We do not sell your personal information to third parties.
4. Where your information is stored
Contact form submissions are stored in a database on our own server. A copy of each enquiry is also forwarded to our internal CRM system so our sales team can follow up with you. Both are used solely to manage and respond to your enquiry.
5. Cookies
This website uses your browser's local storage only to remember your language preference (English / Hindi) between visits. We do not use tracking or advertising cookies.
6. Your rights
You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it from our records. To do this, contact us using the details below.
7. Changes to this policy
We may update this page from time to time as our website or processes change. The "Last updated" date at the top of this page will reflect the most recent revision.
8. Contact us
Questions about this policy or your data can be sent to us via the Contact Us page, or by visiting our yard at Saw Mill Road, Muzaffarpur, Bihar 842001, India.
Have a question about your data?
Reach out any time — we're happy to explain exactly what we hold and why.